Teknos is updating its strategy for 2019-2025 with the ambition to grow the company to EUR 1 billion net sales by the end of the strategy period. At the same time, Teknos changes its organizational model to become more customer focused and appoints new management team to drive the change and to boost the growth.
Balance, sustainability, customer experience and continuous improvement culture will be the main themes for Teknos for the next 6 years.
“As a family owned company, it is utmost important for me to ensure continuity for the company. We need to have balance in all of the decisions we make and actions we take. We will focus more on sustainability in our processes, products, services, and everything we do. To deliver unique customer experience, we need to further develop our service and product concepts. To succeed in the previously mentioned initiatives, we will build a culture of continuous improvement with an ambition to provide even better service to our customers”, summarizes Paula Salastie, CEO & Owner of Teknos.
In order to become more customer focused, Teknos updates its organizational structure and creates a new group function Customer Experience Management (CEM) to manage the whole customer experience.
“We want to create a truly customer-centric strategy to optimize all the interactions from the customer’s perspective. We have certain customers that use coatings from all of our current segments (Metal, Industrial Wood, and Architectural Coatings) and currently they have to adapt to our structure when turning to us for help. Furthermore, we have certain distributors that would like to offer all our products. We aim for one face towards these customers and distributors”, explains Marcel Dissel, Teknos’ new Chief Commercial Officer.
Further changes in the organizational structure are centralized Product Lifecycle Management (PLM) & Product Portfolio Management (PPM), extended Group Marketing & Communications function as well as renewed focus on innovation, procurement and sustainability.
Teknos Management Team
The new Teknos management team will replace Teknos’ current Corporate Management group as of 1st August 2018.
The personnel changes in the composition of the management team:
Further information
Paula Salastie
CEO
tel. +358 9 5060 9313
paula.salastie@teknos.com
Marcel Dissel
Chief Commercial Officer
tel. +41 79 281 5161
marcel.dissel@teknos.com
Minna Koistinen
Chief Marketing & Communications Officer
tel. +358 50 429 4180
minna.koistinen@teknos.com
Chief Executive Officer
Chief Commercial Officer
Chief Marketing & Communications Officer