We do not expect, at present, that the supply of coatings to customers will be affected. Our procurement department is continually working to ensure supply chain stability to secure Teknos operations and the raw material supply.
The situation is constantly in flux however, so Teknos is monitoring the development of Corona virus to anticipate any possible impacts to our supply chain. We will keep customers informed if the situation changes or if we identify any risk to orders and deliveries.
Following government advice, Teknos GBI is restricting access to our buildings at Bicester and Magherafelt. No visitors will be accepted into our building until further notice. Our freight forwarders are still welcome into our exterior compound to pick up consignments or make deliveries, however we ask that the driver remains in the vehicle.
Our sales team will also be restricting their movements but are still available on the phone.
Our customer services team is available as usual on 01869 208005 or firstname.lastname@example.org. Due to higher than expected call volumes we recommend placing orders via email.
Don't forget there is a wealth of advice on our website to help you, including information about your coatings and their application.
We are experiencing high demand for paint deliveries. To assist us in managing this increase we ask that you plan your paint requirements well ahead and make use of our 2-3 day delivery service. This will help us to minimise disruption to your supply.
Our 2-3 Day Standard Delivery carries a reduced delivery charge. For more information please visit our Services webpage or download our Delivery Services pdf.
Teknos takes its responsibilities to the wellbeing and welfare of its staff, customers and suppliers extremely seriously and wants to take additional preventive actions to not risk its personnel nor other stakeholders. Teknos has taken the following Group-wide steps:
If you have any questions please contact Teknos GBI Customer Services Team on +44 (0)1869 208005.