SALES PROFESSIONAL (Construction, Energy & Machinery)

Country: Croatia

Business Unit: Customer Experience (Sales Department)

Reports to: Managing Director

Overall Role Purpose and the main goals of the job:

Responsible for TCG growth in Croatia according to the budgets, roadmap and profit targets agreed/approved.

The most important daily tasks and responsibilities:

  • Implements Teknos sales and product strategy through tasks and responsibilities.
  • Helps to achieve synergies between segments and functions and to optimize operations.
  • Arranges internal and external customer meetings together with the relevant organizations.
  • Improves service level for customers.
  • Motivates fellow sales team members and benefiting the support functions of group to achieve set targets and meeting the customer needs and customer profitability.
  • Develops a trusted advisor relationship with primary accounts, key stakeholders and critical decision makers.
  • Communicates effectively with technical staff and senior management on the status of priority accounts and ongoing projects.
  • Maintains a deep understanding of customers’ operations and determine technical needs.
  • Ensures the timely and successful delivering of our solutions to the customer.
  • Documents and tracks the progress of all assigned accounts, opportunities, samples and account communication using the company’s CRM.
  • Responds quickly to customer requests and maintain a professional demeanour when handling all matters.
  • Forecasts and tracks key business metrics to develop individual business plan.
  • Assists and collaborates with other sales team members on opportunities related to your specific technical experience and knowledge.
  • Collaborates with R&D on the development of new product concepts based on market analysis/needs, customer input and competitive product review/analysis.
  • Frequently reports to the MD of chosen actions.

Skills / Qualifications:

Key capabilities, competencies:

  • Sales and commercial mindedness.
  • Understanding and experience of sales channels within B2B environment.
  • Analytical skills.
  • Technically advanced.
  • Able to identify the value for the customer (value-selling).
  • Positive and creative with people, team player.
  • IT general knowledge – Windows, Office and CRM system.
  • Proven people-management skills.
  • Very good communication skills (written and verbal) English and/or and local language.

Expected years of experience (Minimum):

Min 5 years’ experience of demanding sales work preferably in international company. Experience in wood based and chemical industry of added advantage.

Expected Educational Qualifications:

Commercial or technical education preferable; university or college/institutes degree or


BSc Graduate in Chemistry, Engineering or related technical support field with min. 3 years of strong experience in coating application process and exceptional knowledge of all application methods.

Personal qualities/features:

Feature What does it mean within this role/expectation in daily life.
Creativity Supports sales of products with creativity product development ideas that generate added value for customers and increases the awareness of Teknos products, out of the box thinking, promotes sharing of ideas, develops processes.
Persistence Long term commitment persistently proceeds the chosen technical related processes often under pressure and tight time schedules.
Fairness Reliable and trustworthy communication based on facts, fair and equal attitude towards employees, customers and other stakeholders.
Building and leading teams Encourages effective cooperation among team members and between teams. Can use the knowledge of the whole team.
Customer orientation Can communicate with customers about sales and product issues.
Cross border thinking Considers other Teknos segments in product developing ideas and negotiations. Tries to support cooperation between segments.
Open and honest communication Can communicate honestly and openly inside and outside on the company.
Fast and effective decision process Owns fast and effective decision-making abilities.
Sustainability Can provide sustainable solutions to customers.
Continuous improvement Initiates long term commitment on ongoing improvement of products and sales processes through incremental and breakthrough improvements.


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